Community Moderation Outsourcing: Is it possible?

Community moderation outsourcing has been exclusively helping businesses bolster their online presence and brand identity in previous years, especially in this community-driven digital era. Community moderator job is more than just answering queries from the audience and potential customers. It requires building a unique online personality which your potential customers will love to interact with.

Community moderators need to be energetic and always-on-the-go brand representatives who will magnetize a wide variety of market that can be converted into loyal, paying customers. More than interaction, community moderation outsourcing also aims towards creating a fun and safe online environment by watching over behaviors taking place within your brand’s online territory.

If you’re a content creator or a business owner who lacks the time to go through small, delicate, but impactful details like this, you definitely need a community moderator who will do all the smart and witty work for you.

Community Moderation outsourcing job description

Community moderation outsourcing requires different qualifications depending on the company. Some businesses have a social media manager, but their job spans from social media content creation to campaigns, and data reporting.

Community moderator job, for instance, can be inclusive of social media moderator and content moderator tasks, all based on the agreed terms of both parties. However, if you’re new to this and have little to no idea of what to look for in a community moderator, we got a list of the job description for a starter.

• Review and manage all user-generated content posted on the website and social media pages and comments sections
• Advocate a unique, charismatic brand personality on social media
• Banning users if they commit undesirable online behavior that violates the Moderation Guidelines of your brand
• Pro-actively responding to customers query in a timely manner and in a fun, friendly way
• Relay feedback and insight to social media team, content team, and other involved departments
• Data reporting and creating recommendations based on generated data

These are just a few general tasks usually assigned to a community moderator. Some community moderators are required to attend an event or webinar to perform these duties live. If you want to assign tasks that extends to the job of a content moderator and social media moderator, you can always negotiate with your consultant to carry out the jobs, still based on your agreed terms, conditions, and the performance fee.

 

Why Outsource

The gig economy is booming and it’s a no-brainer that the freelance community is full of talented people who don’t want to be confined in a four-cornered workspace. It’s always a question of whether it’s smarter and more effective to get an in-house community moderator or outsource.

Community moderation outsourcing, without downing other available options, has proven to be an effective way to level up your online marketing efforts.

To be fair, building a team of in-house community moderators means having the proximity with your online content moderator. You can easily forward commands and feedback to the social media moderator. But in a fast-paced digital community, there’s no place for micromanaging.

Working with community moderator experts is favorable for a rapidly growing online community that aspire to save time and resources. Additionally, having a third-party perspective is reportedly healthy for those who are aspiring to intensify their digital marketing efforts.

Apparently, doubt has no place in community moderation outsourcing as it enables you to directly communicate with your community moderator for timely updates. You will only receive the whole report in a nutshell and let the experts handle the nitty gritty and complexities of this job.

Community moderation outsourcing: The best option

Finding at community moderation outsourcing providers is as easy as tapping your fingers and hitting the ‘Enter’ button. Deliberately choosing the best candidate fit for your business is a different story.

HOPLA, a team of home-based professional workers aspire to help businesses in finding the best community moderator that fits their business needs. Our recruitment process is made of a series of actual tests and interviews to make sure we filter only the best candidates. We carefully study your qualifications and do our best to exceed your expectations. Care to know more how we can help you? Contact us today to schedule a free consultation!

Blog source: https://hopla.online/blog/is-community-moderation-outsourcing-possible/

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Convert Leads to Customers Quick with Remote Copywriting Jobs

In today’s technologically-driven world, there is no such thing as impossible when it comes to running a business. However, this also means the competition on bringing attention to your content is getting tougher by the minute. Thanks to the discovery of remote working culture, freelancing, and remote copywriting jobs, business owners, now, have easy access to a vast pool of creative talent online. Small to big businesses are taking advantage of this huge trend and we just know the reasons why.

Have someone write long-form infographics

With the attention span of today’s generation getting shorter and shorter, you need to be more creative with the content you are putting out. Having informative infographics for example. This material is mostly used by brands who want to inform their audience in a fun way. Infographics are persuasive and eye-catching so they work best if you want to educate your audience about how your business works. Delegating remote copywriting jobs for infographics can make a lot of difference for your online content.

A good example of an informative infographic is the one from Urban Fonts.

Source: urbanfonts.com

This website targets designers who are looking for unique fonts for their projects. This infographic is a great assistive tool especially for beginners who need to know the difference in the fonts that they use. The infographics include a perfectly concise definition of serif and sans serif. The copy is perfectly written with meaty information without using long-form content.

Create engaging Social Media Content

When you think about writing jobs, the first thing that comes to mind is creating blogs, press releases, and mostly, long-form content. However, this is not always the case. You can post content writing jobs and assign copywriters to write engaging content on your social media pages. This ensures that your online community stays active.

One great example of a brand that uses highly-engaging content is Chubbies. This clothing company does not only sell swimsuits, but they also provide humorous content for their audience. Just browsing through their twitter account makes you want to stay tuned for more funny memes and actually purchase their merch! They use funny memes, posts fun internal videos of their employees, and amazingly joins current trending news. Their social media copywriter seems like he’s having so much fun at his job as well! Here are just some of the funniest tweets.

They make funny videos inside Chubbies!

Chubbies

✔@Chubbies

Fact: Talk to text is way more efficient

81

5:49 AM - Apr 8, 2019

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19 people are talking about this

Even superstar Shaquille O‘Neal wants to join the fun!

Chubbies

✔@Chubbies

Yes, we can make a matching flamingo thing for @SHAQ.

158

9:12 PM - Apr 5, 2019

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See Chubbies's other Tweets

Does anybody know the answer?

Chubbies

✔@Chubbies

what’s the difference between a rat tail and a low pony? Asking for myself

32

12:32 AM - Apr 5, 2019

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Produce Quality Blogs with Kick-ass Headlines

If you have a good understanding of the customer journey, you know that one of the greatest technique in catching cold leads is creating awesome content with a killer headline. You should also know that in creating a blog post, you should have the correct information and have meaty content to inform users coming into your website. By doing this, you will allow your audience to know more about your product and service while educating them about relevant matters.

One of the best websites when it comes to creating attention-grabbing content is cupofjo.com. A Cup of Jo is a website for travelers, moms, business owners who want to be in the loop with trends and want to discover new things.

Source: cupofjo.com

Disseminate a promotional poster that converts

If you want to catch attention and rise among the crowd of brands online, you need to get creative with your visuals and copy. You need to bring out your best copywriters to make the most kick-ass promotional posters for your brands. Below are only some of the creative posters done by awesome copywriters who are acing their copywriting skills.

Air Asia’s copywriter sure is brave.

Source: tastythailand.com

Ricola’s also done some pretty neat job!

Source: trendhunter.com

Save Time, Effort, and Money with Remote Copywriting Jobs

Surely you have considered the option of hiring a team through in-house content writing jobs. However, this is not ideal for startup businesses with a tight budget because of the expenses you have to deal with. You’d have to rent an office, take care of your employee’s tax dues and benefits. With the emergence of online writing jobs and paid management tools, businesses are now able to handle remote teams online and still able to keep an eye on their company.

If you’re looking for a better way to drive sales using content and organic page views, hiring online content writers will surely do the trick for you. Here at HOPLA, we do not just hire competent writers. We make sure we source talents who are fit for your line of business to create engaging and informative content. Contact us today and let’s talk about your cost-effective growth.

Blog source: https://hopla.online/blog/convert-leads-to-customers-quick-with-remote-copywriting-jobs/

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How HOPLA Employees Defy the Most Common Remote Work Challenges

If it’s your first time to outsource tasks to remote work, chances are there are a few reservations lingering in your mind. The first would be the ability of these work-from-home talents to handle your tasks and the projects you give them. The second would be their capacity to sustain their productivity and commitment to you in the long run.

These reservations are all well-founded as their pro-activeness, autonomy, and, ultimately, self-mastery will determine if they can keep on producing for you at maximum capacity for the long haul.

Now here’s the good news:  

HOPLA employees have been proven to satisfy our customer demands.  They deliver high-quality work punctually and reliably, and many of them have been working with us and our clients for a very long time. Based on the kind of alignment that has been happening, it is reasonable to forecast that this relationship will continue into the foreseeable future, making everyone happy.  

This blog will elaborate on the most common remote challenges, and how HOPLA employees have mastered them.

Overcoming Remote Work Dilemmas 

There is one good reason why HOPLA employees succeed in this field. Remote work is not for everyone. Many who have tried it at a certain time get discouraged, bail out, and move back to work in a brick-and-mortar institution.

HOPLA’s staff, which consists of a variety of specialists from content writing, graphic design, marketing, to virtual assistance, do not just survive in this fast-paced world, but they actually thrive. They take to this fascinating, dynamic work from home as naturally as duck does effortlessly to water. That’s because, at the onset when they first started, they became keenly aware of the challenges that they faced — and primed themselves to overcome them. They anticipated the challenges and conquered them.

There are three tough hurdles that everyone who does remote work faces, and this is how HOPLA employees handle them like a breeze. 

1.Communication

Communication is a challenge in the remote space because of the waiting game that can and does happen. Sometimes, both client and remote worker wait to contact each other for some time before proceeding on the work. This hurdle can create delays, but HOPLA’s remote workers do not succumb to this situation.

HOPLA employees have learned to surmount this difficulty by being pro-active. They have also been trained to have a zero tolerance policy as far as lack of clarity is concerned. Before they start on any project, they have to be clear to their objectives, considering what the client wants, deadlines, and other pertinent details that can influence project outcomes.

Picture this: as soon as they get the project brief, they contact the client and get his directives and action items. They take a lot of notes and then have the client recheck them to make sure they got everything accurately. Then, as the work progresses, they keep on checking with the client to make sure everything is up to speed. They are not afraid to ask questions or clarifications. Should the client take time to reply, they wait a maximum of 24 hours before following up. Unnecessary delays are not part of a HOPLA employee’s DNA.

2.Keeping track of progress

The next challenge that remote workers face is how to keep track of the projects and their many remote jobs.  Many of them work with several clients, and sometimes have a hard time focusing on individual calendars and delivery points.

Seeing the big picture

Unlike most of them, though, HOPLA  thrives in the remote work set up because its remote workers are focused. What differentiates us is a project manager who oversees all the remote work done by our employees. While clients have the liberty to manage their own projects, HOPLA has a remote project manager who keeps tabs on every staff, without stifling their independence and creativity. The project manager will send you regular reports to summarize the accomplishments of a certain period. He also advises you on how each staff member contributed to the project, and how much work still has to be done.

Finally, we do have software solutions like time-trackers that record the actual work hours that the remote worker spends on your project. Consequently, we can email the screenshots to show that they have been performing on time as agreed if needed.

3.Project management and deadlines

As a business owner, you’d always want to have the big picture. You can have an overview of what is happening to your project at any given time through the progress report and access to the planning tools we mentioned above. It also provides you a road plan of what to expect in each phase. The report lays out the following details:

• the tasks given to each remote worker
• the delivery time expected of him or her
• the resources needed to execute each phase
• major junctures such as deadlines

You will know when phase one of the project will end and when phase two will begin. You will have access to what will happen in any given day, week, or month.

Remote Work Star Players

HOPLA’s remote employees think both of the trees and the forest. They are keenly aware of their role in your business and that they need to be responsible about their deadlines. Yet, because of our project manager’s oversight, they also recognize that they are a part of a bigger organization — your’s — and they have to march in step accordingly with your plans. As individual soldiers, they will shine as they fulfill certain tasks. Yet, they continue to be part of a larger army that is involved in a major campaign. HOPLA employees may be individual star players in remote work, but they are excellent team players who recognize that the client interests come first.

If you have more questions as to how HOPLA can service your remote work needs, call us now, and find out how we differ from other work from home companies.

Blog source: https://hopla.online/blog/how-hopla-employees-conquer-the-most-common-remote-work-challenges/

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