Outsourcing Aids Physical & Mental Well-being

One thing that makes doing business today more urgent, more demanding, and yes, more stressful, is the on-demand economy. Customers want their products delivered almost as soon as they see it on the net. They want a smart reply as soon as they click on an app. They want videos, images, and music about the brand streamed to their phones once they see it on YouTube. If a company delays its delivery, or the website chatbot does not shoot off a reply ASAP,  the customer becomes dissatisfied and literally walks or clicks away. All that pressure can load an immense amount of stress on the business owner. Yet, interestingly enough, the on-demand economy has also given rise to a solution that is being adopted by many business owners everywhere:  outsourcing technical support. There are many ways how outsourcing or offshoring contribute to a business owner’s physical and mental well-being.

Forbes shows this crucial link between the on-demand economy and customer service outsourcing. It also makes an important distinction of how outsourcing services has become more important to the digital economy. It simply means business owners are beginning to contract their customer support services to a third party or a managed outsourcing partner. It saves them time, overhead expenses, and a lot of headaches, which come with the territory if they should do the customer service themselves or in-house.

Outsourcing customer support actually saves the business owner or entrepreneur more than a proverbial migraine or heartburn. It is a worthwhile investment that enhances his physical and mental well-being. Here are the many ways that it does so.

PHYSICAL WELL-BEING

The business owner has more time to do a lot of physical activity and exercise. Because he has been freed from doing the thousand and one mundane tasks by hiring remote customer support, he can squeeze in an hour or two more at the gym. If he is not a gym buff, he can free his weekends now to hike mountains, swim beaches, or just play his favorite baseball game. As a result, he can sweat out his stress and burn a lot of the fat which could weaken his heart.

The second way that hired remote customer support can improve his physical health is by getting him to move around and start walking — in his own office. Without customer support to assist him, the business owner can spend a  lot of his office time doing calls, typing data, and a lot of the admin tasks. All these combine to make him sit at his desk for four to five hours. That inactivity can lead to obesity and the accumulation of fat in his system, which can expose his cardiovascular system to risk. But if he has an offshore support to take care of those menial tasks, chances are he will spend a lot of his time moving around to supervise his business. He will be checking on stores, talking to his staff face to face, and getting to know his customers who do drop by.

MENTAL WELL-BEING

If there’s one thing that hiring remote customer support can do for a business owner’s mental health, it will help him declutter and focus. He will be able to let go of the tedious, mind-numbing tasks that seize his attention. He can now prioritize and focus his attention and energies on the priorities that can bring in the numbers and grow his market. Focusing on the big picture will also reduce his stress, as he will no longer be subjected to the small irritants on the job, like misspelled documents, delayed reports, and angry customers.

Outsourcing Customer Support: Business owner’s valium

Finally, offshoring customer support can enable the perpetually tired business owner to get quality sleep time. He can squeeze in a half-hour nap time during lunch break. More important, at home, he can get his needed eight hours of restful sleep because no angry customer will be calling him at odd hours. Quality sleep in the evening is important for repairing our bodies and rejuvenating our mind. The result is a more confident attitude, supported by boundless energy when he wakes up.

If you are that kind of business owner who needs to take a second good look at his physical and mental health, hiring a remote customer support team can do wonders for you. HOPLA can help you. Call us now.

Read More

Fulfill Your Administration Needs with Personal Virtual Assistant Services

 Do you feel that your life as an entrepreneur could become much easy? You can easily attain that goal if you can delegate your tasks partially to a professional. By outsourcing, you can not only minimize your workload but can also reduce your mental stress. 

 

Making a sensible choice

 

As the owner of an organization, you may feel overwhelmed on several occasions when you face an acute shortage of time. You may feel that you do not have sufficient time in your hands to pursue all the things you desire. Under such circumstances, outsourcing some tasks will prove to be a boon. Personal Virtual Assistant Services is an incredible choice for business organizations for tackling shorter and longer projects. 

1.      Life becomes smoother

 

A vast majority of business organizations nowadays have an online presence. Over the years, more and more businesses are migrating into the digital space, starting from social media pages to websites. Thus, the demand for digital assistance is continuously on the rise. Personal Virtual Assistant Services offer service guarantees through a talented pool of experts. 

 

2.      Minimization of workload

 

A client may be outstanding with email marketing, but he may not have expertise with social media. These outsourced experts can make your life a lot smoother by giving you services in those fields for which you do not have sufficient knowledge. Through their support, clients can become stress-free about their workload.

 

3.      Saving money

 

By outsourcing, the business owner can now focus on core operations efficiently. They can cope with the daily tasks. As a result, you will now get an opportunity to concentrate on significant aspects. Being self-employed, they will be responsible for their expenses. There are countless expenses associated with full-time staff, such as office space, vacation days, salaries, and perks. You would no longer have to worry about such aspects. You are going to pay for only those services rendered. 

 

4.      Time-saving aspect

 

A person on his entrepreneurial journey is busy managing different aspects of the business. To him, the business is like a child. As he is investing his time and efforts in building the business he is dedicated towards it. If you have a trustworthy specialist by your side you will be able to find spare time to spend with your family members. 

 

5.      Management of the calendar

 

If you want to improve productivity then the key is efficient management of the calendar. Hiring an expert for scheduling appointments or for obtaining timely alerts is a boon. All organizations receive countless messages throughout the day. Such messages may range from important emails to spam. Sorting them can lead to substantial time consumption. You will be able to concentrate on vital aspects while the expert tackles the email sorting.

 

Taking a prudent call

 

Use the online platform to gather information about companies providing professional staffing solutions. Explore their website to know about the various service offerings. Do not rush through the decision-making process. Read the reviews of past clients before arriving at a decision. 

Read More

Learn about Top Four Virtual Desktop Infrastructure Benefits

Have you often come across the term virtualization in cloud computing technology? This is referred to as the process of separation of hardware on which it operates from software. The software is released and does not have to run on a specific device. If you trace the origin of the concept of virtualization, then this has been around for quite some time. There has been a growth in popularity in this concept, owing to the recent demand increase of virtualization solutions worldwide. 

 

Highlighting of some benefits

 

The information technology department in any business organization is responsible for the detection, mitigation, and resolution of relevant business issues. All such problems can be handled by incorporating VDI technology into the IT policy. Develop an understanding of Virtual Desktop Infrastructure Benefits through https://hopla.online to give a seamless user experience to the users.

 

1.      Simplified management

 

One of the significant benefits that you can derive by incorporating this technology is the management of all aspects through a centralized location. The end-users are no longer required to give their devices over, nor would they be required to wait for the installation of updates. The modern process involves the deployment of new application versions to the central desktop. After that, the end-user devices receive it. Explore Virtual Desktop Infrastructure Benefits to ascertain the extent it will help in reducing energy bills. 

 

2.      Ease of access

 

The employees will get a chance to use mobiles and tablets because this technology relies on input-output data. Due to this technological advancement, users enjoy enhanced capability. They will now access software that would not have been available under normal circumstances. One such example is the software package based on Windows can now be run on a Mac. 

 

3.      A smaller amount of bandwidth

 

You will now be able to get by with just a smaller bandwidth. No longer is crucial information stored on the computer of the user. Instead, a central server is used for this purpose. A considerable amount of money can be saved because of the availability of the same data to all network users. 

 

4.      Enhancement of user experience

 

VDI plays a vital role in enhancing the user experience in more ways than one. The members of staff can utilize devices as per their preference. All those accommodations can be made effortlessly because a connection is established to a desktop image that is centrally located. The user experience is enhanced because they do not view a blank image when involved in remote operations. Instead, they can see the image of the core device.

 

Taking a rational call

 

Study extensively about prominent companies providing highly scalable remote solutions to business organizations worldwide. Go through their website to know about the way they operate. Inquire about their pricing structure well in advance. However, do not let the pricing factor alone be the guiding factor. Never compromise on the quality of services. Read the testimonials of past clients before arriving at a decision. The feedback will help you to make a well-informed decision. 

 

 

Read More

Make Life Easier When You Outsource Data Entry Jobs

Up until today, SMEs who are new to the game are still skeptic about the benefits of outsourcing data entry jobs. This is because there are many misconceptions about data entry that they are actually missing more opportunities than dodging extra expenses! Yes, you will shed a few more bucks for individuals to do these mundane jobs but with all that saved time, effort, and increase in your sales, you’d actually be earning a lot more when you do.

Industries Looking to Outsource Data Entry Jobs

Not fully convinced yet? Now that everything is turning digital, there is a lot more spacious room for data entry jobs across all industries. Here are some of the booming industries of today taking advantage of this modern service.

Healthcare Industry

When it comes to keeping track of the patients’ records or documenting medical insurances, physical copies may be detrimental to the establishment’s productivity. This is where online data entry jobs come in the healthcare industry. Hospitals and clinics hire in-house employees to do this work alone to keep track of everything. From patient records to the medical bills of their patients.

E-commerce Business and Online Retail

Big businesses and even small stores who have a large volume of sales could use data entry jobs as well. A growing business in the e-commerce industry will need to keep track of his or her inventory. There is definitely going to be a lot of online data entry work in that department. This would avoid loss of sales and would help keep the internal operations running smoothly.

Finance and Accounting

This industry greatly benefits from data entry services. These businesses an encoder to update their database and make sure their documents are never obsolete. Data entry jobs come in handy especially for businesses handling sensitive information that needs to be accessible and well-organized. In fact, most companies in this industry usually outsource jobs so that professionals can focus on the more important functions: data analysis and reports. 

Logistics

When it comes to shipping and delivery, businesses in the logistics and transportation industry should have a streamlined process to keep track of everything that’s being sent out. If not, their partners, clients, and customers will have to take the consequences. Businesses in this industry outsource jobs for airway bills, CODs, invoices, courier reports, and others. Some are also digitizing survey forms to help them deliver better services for their clients which is important to stay ahead of their competitors.

So, why do they outsource data entry jobs?

The answer is quite simple, really: it helps them create more time to improve their business. Let’s say you have a startup business. Of course, you would need to take care of your marketing, accounting, and sales tasks. If you have a small team, 40 hours within a week is simply not enough! An unfortunate possible scenario is, you would not be able to progress from where you are now and you can kiss your business goal goodbye.

Here’s why big companies are investing money on outsourcing this job and why you should start doing that too.

Advanced Data Entry Services

Outsourcing this type of jobs to experts gives you access to talents who have advanced knowledge in all computer software you have no knowledge about. They can also provide suggestions on which appropriate tools would be helpful for your line of business.

The process is reliable and your documents are kept secure

Outsourcing companies offering data entry services have the experience and the technology to keep your documents conveniently accessible to authorized people and keep them locked away from intruders. Partner with a company that has safety protocols and have a risk management system in place to make sure all personal information is kept private.

Pay only for the amount of work done

Unlike hiring in-house data entry workers, outsourcing charges you for a fair amount. For example, when you hire an in-house employee to do the work for 9 hours, regardless of the time spent in front of the computer, you are still required to pay them. For freelancers and third-party providers, you can track their progress and pay only for the amount spent on your company. This would help you maintain a cost-efficient expenditure and get your money what it’s worth.

Having said everything above, which part of your business do you need improvement on? Here at HOPLA, we provide you with all your digital marketing needs from data entry jobs to virtual assistants. We also offer creative services to help you achieve your business goals. Let us leverage digitization to the advantage of your business. Call us! 

Blog Resource: https://hopla.online/blogs/data-entry/make-life-easier-when-you-outsource-data-entry-jobs/

Read More

Work From Home For A Company On Top

Is it popular and being used —  the phenomenon or trend is now known as work from home for a company on top?

It is also called by another term:  ‘remote work for a company.’ It simply means that companies are resorting to remote workers who perform their tasks at home while remaining virtually connected to their clients at all times. Remote work has arisen in leaps and bounds over the last few years because of the skyrocketing increase in smart devices and improvements in internet connection. The workforce has become more mobile. They can work in a variety of locations without reporting physically to their brick-and-mortar office. They collaborate using various software to make sure that they are on the same page, and that deadlines are met. More important to companies that do hire these remote workers, they help their clients save expenses that would otherwise have been spent on employee benefits or added infrastructure.

Accounting, transcription service, customer service, editorial work, graphic design, virtual assistance — these are just a tip of the iceberg of the kind of work that is being outsourced. These are among the most sought-after jobs from home. The question is, though, while indeed many firms are resorting to employees or contract professionals, working from home, does this trend also applies to industry leaders and the top firms?

The answer is yes. It is being done by these household names or money-making iconic brands. The individual professionals who service them are not all full-time employees, but many are individual professionals or contract workers who are deployed on a project-management or long-term but temporary basis.

Probably only a few other giants can get bigger than Amazon, the undisputed champion in online e-commerce. Amazon recently announced that it will open a Virtual Customer Service Program and that it will be hiring more than 5,000 remote workers over the next few years. A look at their current site now shows that to date they are hiring customer service specialists and accountants.

A next dream company to work for is Apple, the groundbreaking legend that gave us game-changing devices like the Mac, the iPhone, and the iPad. A lot of professionals would give a lot to work in the company. Part-timers can do so through remote or virtual jobs as Apple does hire many of them regularly. To date, a lot of these remote jobs have to do with sales and IT sales.

TeleTech probably broke the mold, though, in the remote category.  This call center pioneer does engage 50 percent of its entire global workforce on a remote basis — or an estimated 20,000 remote workers doing remote work for a company.  Most of the jobs assigned are customer service-oriented because that is TeleTech’s specialty.

Lenovo, which is recognized as among the most innovative companies in the world, is another top company that hires remote workers on a regular basis. Many of them make up its more than 60,000-strong workforce based all over the world. Current remote jobs span a variety of categories, from sales, marketing, IT, corporate and administrative, to technical work.

Remote working for a top company is getting to be more the norm than the exception. As seen above, the legends and game-changers in the business landscape are in that arena now, and some of them even started or pioneered the trend. So if you are a business owner wanting to know if remote work has a solid track record, then their experience should give you an encouraging answer.

Remote working can happen in different ways. You can hire individual professionals through referrals or posting the ads on your social media and web page. But a more efficient way is to ask the help of a managed outsourcing company who already has a list of proven, skilled, and dedicated remote staff who can more than help you in meeting your deliverables. We at HOPLA would love to help you. Call us now.

Blog Resource: https://hopla.online/blogs/customer-support/work-from-home-for-a-top-company/

Read More

A brief overview of why businesses should outsource content moderation

 

When you own a business and have significant present on the online platforms, especially in social media, you need to outsource the tasks of content moderation. Are you wondering about the benefits you can avail? The blog presents a crisp overview on this topic. Continue reading to know the details.

You can focus on core operations

When you transfer the tasks of Content Moderation Outsourcing to a top company such as Hopla, you get more time to focus on the core operations of your business. It becomes more manageable for you to overlook the different aspects of you company. You do not have to bother about the nitty-gritty of moderating the content. 

It is cost-effective

You would be more than happy to know that Content Moderation Outsourcing is a cost-effective way to run your business. There is no need to recruit people or set an internal department to manage the job. The executives to whom you outsource the work do it for you. You can save resources in this regard. The expenses will be under your control, adding more value to your business.

There is no need to train employees

You do not have to waste time and money training employees in your company when you hire moderators to manage the content materials on your website and social media handles. It practically becomes much more convenient for you. Running various business operations becomes easier. Everything becomes simpler for you.

It is a more professional approach

If you are serious about rendering professional touches to your business, then outsourcing some of the tasks is the way to go. There is no better alternative to it. The benefits are immense, as you can already guess. You can smoothly run your company.

Making your business more competitive

When you outsource the tasks of content moderation, it results in making your business more competitive in the tough market. Your company stays relevant and able to meet targets. It becomes simpler for you to oversee the different aspects of your business, optimally.

Maintaining the image of the company

It is highly important to consistently maintain the image of your company, especially in social media. Moderation of web content is crucial to meet this goal. The wise step you can take is hiring professionals who have several years of experience in the arena of content moderation. The image of your company remains intact. You don’t have to stay worried about it.

Implementing updates

It is necessary to regularly implement updates in your content materials to stay relevant in the competition. You have to constantly provide the search engines with fresh, better content, too. When you outsource the tasks to reliable professionals, you are surer about it.

Hire the best experts

It should be your priority to hire the best professionals of the market to moderate your business content. You can take some time to explore the website of the service provider. Reading online reviews also helps you to get ideas about the service quality of the experts.

Blog Resource: https://hoplaonline.wordpress.com/a-brief-overview-of-why-businesses-should-outsource-content-moderation/

 

 

 

 

Read More

Remote Team Management Challenges And How To Combat Them

Hiring people from different parts of the world serves a great purpose in keeping your expenses at a minimum. However, all great things must come at a price. In this case, the price may be your sanity! Remote team management is not an easy task and as an entrepreneur with already so much on your plate, managing your team should be the least of your troubles.

Here are some of the most common issues faced by businesses with remote employees. In this article, we will provide you some tips on how you can effectively diminish these ongoing problems and develop a more sustainable process for the long term.

Problem # 1: Time Zone Difference

When you have an employee from the other side of the world, communication will be tougher. You may not get immediate response for when you have to clarify something. Computing the hours, your project’s progress will be slower than when you are working with an in house team. But, with all the amazing benefits of having a virtual team,  a little adjustment combined with the right tools, this would all be worth it. So how do you take action when faced with this issue?

Solution:

Make use of collaboration apps for easier communication

Apps like Viber and Slack provide you easier communication through your phone. If you think sending requests or sending revisions through email is enough, think again. Yes, it is true that these mailbox apps are now accessible through mobiles as well but it does get lost in tons of other emails you employees are receiving. And besides, who checks their emails while they are on vacation or their days off? Clinging on to messenger apps like these keeps your urgent messages short and easy to digest for your remote team to check up on even if they are not on duty that day.

Get everyone together regularly

When you have a major project coming up, it is important that you keep updates from everyone involved in the project. This will also help to keep everyone on the same page. Team collaboration through video calling apps like Skype or GoToMeeting will help the team get a grasp of what the client wants to achieve instead of everyone going on their own separate ways of executing the project. This could save you a lot of time and leave a small room for errors.

Problem # 2: Difficulty in tracking performance

Remote team management is very different from in-house project management, as you well know. If you are working alongside your team, it is just easy to go across the hall and check up on their progress. Big thanks to cloud software and the project management systems, everyone now can better keep track of everything if they do things digitally. The key is finding the right tool that suits your team.

Solutions:

Install a Project Management Tool

Project management tools are not only efficient for remote teams. Truth be told, even in-house teams could get a hand in installing these apps on their computers. Options like Asana and Trello lets you create a project timeline for all your upcoming projects, assign tasks to specific employees, and set deadlines for each one.

Set goals and expectations during the start of projects

Just like when you are onboarding a new employee, you need to set objectives for your employees. Set up a one-on-one meeting with your team or freelancer for them to know what you expect by the end of their project. This will help them create their own system of how to get things done. Do not forget to list these items down as you need to revisit these regularly to keep track of the progress.

Problem # 3: Resolving team conflict

This is probably one of the most underrated problems being faced by businesses with remote working culture. This could be twice as hard because of the lack of intimacy and conflict may arise because of cultural differences and whatnot. However, these things should not hinder your business from flourishing. Keeping your employees valued is as important as keeping your business afloat.

Solutions:

Set up a meeting

Let everyone know that you are not trivializing this problem. You could set up a meeting to discuss the matters at hand. Setting an agenda also helps in keeping you on track during the meeting. Of course, when you set up a meeting, make sure you should be able to create a solution at the end where everyone agrees with. To resolve this, you must have everyone on board and give considerations for the employees involved in the issue.

Don’t forget to revisit the issue and check for improvements

If you want to keep your employees, it is important that you make them feel heard. This will foster loyalty. Give your solution a couple of days or weeks to play out and revisit the issue. Check if there are still similar problems arising. If yes, then it’s time to strategize your whole plan.

The workplace is evolving. You do not need expensive overheads to accommodate in house employees anymore. All you need is the right tools and a fast Internet connection to keep your business running. What a time to be alive!

Need Help with Remote T
eam Management?

Remote team management is not everyone’s forte. HOPLA understands your need to spend time with your business and family without feeling drained. Our team of experts will help you grow your business with the best talent and appropriate tools. Interested? Talk to us today and let’s discuss how you can save money by hiring your remote team. 

Blog Resource: https://hopla.online/blogs/hopla-jobs/remote-team-management-challenges-and-how-to-combat-them/

Read More