The Advantages of Outsourcing with HOPLA

HOPLA means Home-based Organised Professionals Leveraging Agility. The acronym can give you an idea of how we differ from other outsourcing companies. Some of the advantages of outsourcing are known even to the new business owners who are still testing the waters. But our platform and our unique selling proposition (USP) are designed not just to lift the managed outsourcing load off your back. They can sharpen your competitive edge and assist you in boosting your business. We position ourselves as partners to your success.

Advantages of Outsourcing

As a business owner, what are the things that you look for in an outsourcing company?  Cost arbitrage is important. You value punctual, high-quality delivery of service. You farm off the tasks to an outsourcing firm and focus on building your business.

That point of view simply offers the basics. HOPLA has set the standards higher in this business to give you the top-notch service you deserve. 

 

A Dedicated Workforce

First, our remote workers are all home-based. It’s more than just working at home. Rather, they intentionally create a structure inside their homes that can make them focus on their work. From fast internet connection, a dedicated phone, to a private office, they equip themselves to block off all distractions. HOPLA makes sure that our remote workers are insulated from all distractions. The advantages of outsourcing to us are clear:  you get a dedicated workforce who prioritize your needs.

Rightful Experts

Next, our remote workers are professionals. They can rightfully claim that they are specialists in their fields. HOPLA strictly screen their credentials. We test their skills to support their claims. Background checks on character ensure that they have integrity and a professional work ethic.  Sometimes, business owners are too busy to properly screen their freelancers. The result is a hit-and-miss that can lead to constant hiring. HOPLA hires solid, competent, and trustworthy professionals for the business process outsourcing work you give us. The advantages of outsourcing to us are again clear:  you have top-calibre remote experts creating excellent work for you.

HOPLA has set the standards higher in this business to give you the top-notch service you deserve. 

Top-notch Organized

Because they are professionals, our remote workers are organized. They can manage their own time and juggle the tasks you give them. No work is left undone, and nothing slips between cracks. When you set a schedule, they comply with the deadline. When things need to be clarified, they will communicate with you. They know that your time is precious, and will keep project calendars to show you the progress of the work. At any given time, you can ask them for updates, and they will give details.

Remote Manager

Moreover, HOPLA assists your business by offering remote project managers who can oversee your remote teams. With active collaboration and discussion, they ensure that your directions are followed fully. The project manager provides the teams with the resources they need to do the job properly. As a  quality assurance manager, they ensure that the results follow the highest standards.

Agility and Business Adaptability

Finally, HOPLA has a culture of agility. We develop this among our project managers, and creative teams of writers, graphic designers, and administrative assistants.  Our teams are constantly learning, upgrading everyone’s skills. They adapt to the changes in the business environment. They also evolve and transform with you as you grow your business.

HOPLA is your partner in success. We will walk with you from beginning to end to support the growth of your enterprise.  When it comes to advantages of outsourcing, we pull out all stops to help you climb — and remain — on top.

Blog source: https://hopla.online/blog/the-advantages-of-outsourcing-with-hopla/

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Facebook Content Moderation Tips for your Business Page

You have finally set up your Facebook Business Page. Surely, you’re excited to see how it can expand your market base. Facebook remains the number one social media network, with more than two billion users (and still rising). But after a couple of days of posting a few photos from your last event, you realize you need to do more. Meanwhile, feedback is trickling in from members who have liked your page. You want to answer them correctly to engage them — but how do you start?  That’s when you realize that Facebook content moderation is a very effective digital marketing tool that can make your business grow. 

Here are smart tips from expert content moderators, showing you how you can make your Facebook Page work for your business. You and your Fans — your customers — can build relationships, while having a lot of fun, too!

Protecting your Community with Facebook Content Moderation Tools

First, set the guidelines clearly but politely. A Facebook moderator does not want to turn away potential Fans and lifelong customers away. But at the same time, he or she must manage expectations. It is a professional way of letting anyone who visits your page understand and accept its professional etiquette. Generally, Facebook content moderation discourages (if not prohibits) profanity, slander, obscenity, and hate speech. It protects the community members and business owners from potential lawsuits or bad public relations that can hurt your business.

From the time you put up your page, these rules have to be in place. The users have to know where to find them.  They must accept them once they start browsing your page, and especially when they become part of your community.

Second, one tool that can make Facebook content moderation easier and more stress-free is the Facebook filter. The Moderation Blocklist is a Facebook Page functionality welcomed by Facebook admin. Enter words that you do not want to be posted on your Wall (like curses and racist remarks). The Moderation Blocklist automatically spots them on any post. It then marks the post as spam and sends it to the Hidden Post category. No one can see this potentially inflammatory post except the administrator (or you). You decide then whether to post or delete it.

Context Over Content

Removing a positive post without checking it would have cost you a very positive testimonial that could have been shared.

While the Moderation Blocklist is useful, avoid the temptation to use it to automatically censor content. Effective and engaging Facebook content moderation will always consider the context of the post. While slurs and insults should not be allowed, the mention of a competitor should not automatically mark the post as spam. For example, what if that post was actually praising your brand over your rival? Removing that post without checking it would have cost you a very positive testimonial that could have been shared.

Third, do not be afraid to use the Remove Post feature. Facebook content moderation must include checking your Wall every day. Delete those that do not conform to your standards. Some of these posts might be negative, disrespectful of others, potentially libelous — without using the offensive words in your moderation blocklist. Do not feel guilty about removing them. Remember that you do not intend censorship. Instead, you are a gracious host who wants everyone to feel welcome while building meaningful relationships in your communities.

Building Communities

Finally, engage with your Fans especially if they are increasing. Facebook content moderation is not just about getting hundreds of people to like your product and your page (although that would be great). It means building long-lasting relationships with individuals who can become your loyal market base of clients. It all starts with a conversation that can lead to entire threads. These Fans do want to communicate and interact with you. They want to know more about your brand and what you have to offer. If they have questions, they do expect you or the Facebook admin to answer them. 

Facebook content moderation can be an exciting journey to build your fan base. We in HOPLA have a talent pool of experienced content moderators who use Content Moderation Tools like pros to build your brand. If you would like to know more, call us!

Blog source: https://hopla.online/blog/facebook-content-moderation-tips-for-your-business-page/

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