Obvious Reasons to Outsource Live Chat Services

Harnessing the power of live chat support can turn your business around. It can provide quicker customer support and in turn, deliver better customer experience. While you can have in-house live chat support services, outsourcing this function still offers unquestionable value to your business. The benefits of outsourcing are unparalleled after all – access to global talent, flexibility, and cost-effectiveness. Moreover, when you outsource...

Read More

Benefits of Working Remotely with HOPLA

Thinking of the benefits of working remotely, people usually think of no dress code, no commute, no limits. Working remotely, however, is more than just working in your pajamas, in your living room, at your own pace. It is the result of the sharp shift in company cultures in pursuit of higher productivity, cost-effectiveness, and retention. Consequently, home-based work, thanks to massive developments in mobile technology, is a continuously...

Read More

Online moderation companies’ take on alleged social media bias

With so many things going on the internet, how would you know if the content you consume is true or just make-believe? Almost half of the internet users’ population are believed to be misinformed. Online moderation companies take the responsibility of cleaning the internet from fake news and other forms of offensive and defamatory contents. Some social media giants such as Facebook, Twitter, Instagram, and YouTube are accused of being biased in showing content for specific groups of users. How does an algorithm really work? What are its responsibilities...

Read More

The Advantages of Outsourcing with HOPLA

HOPLA means Home-based Organised Professionals Leveraging Agility. The acronym can give you an idea of how we differ from other outsourcing companies. Some of the advantages of outsourcing are known even to the new business owners who are still testing the waters. But our platform and our unique selling proposition (USP) are designed not just to lift the managed outsourcing load off your back. They can sharpen your competitive edge and assist you in boosting your business. We position ourselves as partners to your success. Advantages of...

Read More

Distributed and Conventional Outsourcing explained

Outsourcing, defined as the practice of handing over non-core business processes to a third-party team, has been positively contributing to the industry over the years. More than saving on costs and improved reach and sales, conventional outsourcing has reportedly increased flexibility and agility for business benefits due to the latest technology employed to daily operations. With proven effectiveness comes the many forms of outsourcing that popped up in the previous era, all aiming to improve work productivity at a controlled...

Read More

Data Entry Manager Qualities and Job Description

The age of digitization paved the way for the rise of remote data entry jobs. Indeed, we have said goodbye to the days when records were hand-written as we welcomed the digital age. Today, all information is now inside a computer. Data are accessible with one click. Yet, one thing remains unchanged- promotion. Then and now, you have to work your way through the ladder. This means that if you are a data entry clerk at the moment, you have to work your way to reach the top. So, what does it take to be a Data Entry Manager? How do you earn that...

Read More