Know The 10 Benefits Of Managed Outsourcing Services

In the commercial world, technology and computers are increasingly being used for all kinds of business organizations. The needs may vary from one organization to another. The requirements may be regarding the maintenance of security across numerous devices to tackling of printer network. The problems are becoming complex day by day, and any number of issues may emerge on a given day. For most of the companies, it is not feasible to maintain an in house IT team. In such situations, outsourcing may be a practical approach.

Exploration of some benefits

Focus on the strong points of your business by opting for Managed Outsourcing Services by HOPLA Online to tackle network issues.

1.      Exercising control over IT costs

If you wonder whether such services can result in cost reduction, then the answer is in the affirmative. You will be surprised to see that the expenses relating to IT, on the whole, have become a lot more predictable. You can choose a package as per your budgetary constraint and make the payment on a monthly or annual basis. Get the best resources as per your requirements by going in for Managed Outsourcing Services.

2.      Lowering of labor costs

If you want to hire IT staff, then it can be an expensive affair. You will have to incur training costs too. Outsourcing will give you a scope to concentrate on human resources, especially in those areas you require. 

3.      Proper certification

You can avail of these specialized services to fill up the deficiency in your organization's needs. It is not a practical approach to make your employees develop new skills for just a single project. You will get access to a team of qualified individuals.

4.      Experience counts

Even if you make arrangements for the best of training for your in house experts, they will still lack experience in dealing with multiple issues. On the other hand, outsourced services are provided by experts who have adequate experience on multiple issues. 

5.      Tackling downtime

Due to the malfunctioning of computers or server failure, downtime issues may emerge. An in house team may fail to have adequate bandwidth to tackle downtime issues. On the other hand, the delegation of operations to the experts may help prevent downtime.

6.      Compliance requirement

Business organizations have to comply with the relevant standards issued by relevant authorities. Violation of such rules and regulations may result in the imposing of heavy fines and penalties. It may even cause a loss of reputation. Take the help of experts in handling data security regulations.

7.      Business focus

All managers have limited time at their disposal. Seek outsourced partners so that you can remain focused on the core operations of the business. 

8.      New technology

Your team may not have the expertise to handle new technology. If you go in for outsourced support, then you will not have to worry about your systems becoming obsolete. 

9.      Round the clock assistance

These services make use of remote monitoring technology for monitoring the system all day long. You will come to know about problems through real-time alerts and get a chance for rectification.

10.  Reliable support

A trustworthy partner by your side will help in the growth of your business. They will play a proactive role in the maintenance of a stable network.

Making a smart call

It would be best if you got involved in a detailed study using the online resources for getting to know about prominent names involved in providing networking functions. 

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Online Content Moderator: Unbelievable Facts

Technological evolution has been so rapid with the presence of the internet. In fact,  the impressive growth of social media makes everybody frenzied. It is for this reason that the demand for Online Content Moderator is booming in today’s business industry. However, what makes this job in demand?

Online Content Moderator

Online content moderators have primarily two tasks- to promote and protect business owners. They are on their toes 24/7, screening and approving contents that will appear on your business’ site. Likewise, they ensure that any information that will be uploaded on your site will not have copyright issues. They are also the ones screening all contents, making sure that all contents are appropriate and won’t scare users. Content Moderators are also the ones in charge of entertaining promotions. They make sure that all contents are compelling and focused on the interest of the audience. Not just that, they could also be your online chat moderator- responding to feedback and posts from your customers.

It seems like an easy job right? All they need to do is to screen and decide. However, little do we know that these people behind every post work their hardest in order to provide you with the best quality content. So, here are some interesting facts about Online Content Moderators.

Fact # 1: Online Content Moderators are very adept with the Law

Applying as an online content moderator is not as easy as you think. You cannot just walk in and say that you are interested in posting pictures and providing a tidbit of information about those photos. Rather, you need to know the legalities that govern the online world and the overall technical workaround of a site.

As an online content moderator, it is important that you know how to handle, manage and moderate the contents of a site. To be able to do this, you must possess a good knowledge of legal issues online. Likewise, strong organizational skills and a proactive approach will help you ace your job, especially if you are an online chat moderator. Dealing with people is not that easy, you have to talk to different kinds of people every day and you need to figure out a way to help them. You have to be patient and respectful while they vent out sometimes even blame you for their concerns and problems about your company’s product. It is important for you to know the principles of customer service. Because your aim is to attract clients, not to drive them away, right?

 

 

Fact #2: Social Media Content Moderator Keeps the Platform Clean

Have you ever wondered how social media platforms filter user-generated posts? Yes, there might be an algorightm that helps filter all these unwanted contents on the site but computers can only work to a certain limitation. In the end, online content moderators have the final say on which contents are deemed inappropriate.

Yes, you read it right. A Social Media Content Moderator keeps the unwanted and graphic content off from the different social media platforms and websites that you use every day. They are the cleaners of the diverse digital world- filtering and managing all the contents that will pop-out in your screens. And, they do it without you noticing it.

So, next time you see an appropriate, appealing and interesting content in your screen, don’t forget the hard work of the people behind it.

Fact #3: An Online Content Moderator is our Silent Hero

Every minute, hundreds of photos and articles are uploaded. Every hour, multiple videos are uploaded. With more than 7.7 Billion people in the world, different contents would appear online. All these coming from different types of people- including some whom we don’t necessarily want to appear in our screens –  murderers, masochists, perverts, and the like. Given that, imagine how harsh some of these contents to your general audience are- sickening, right?

However, you do not need to worry too much because there are silent heroes who save us from these kinds of sites. They are your Online Content Moderator. These people take the toll on watching every video uploaded on youtube and screening every post on social media just to give you the content that is safe and appropriate for you as a user.

Do they really have to do this? Well, if they won’t, then who will? We do not want the elsagate issue to happen again, do we?

Fact #4: Every Company Works Better with An Online Content Moderator

As a company, your main goal is to get as many prospective clients as possible and to produce the best results. Managing your contents online is something that you often overlook. Online chat inquiries are left unanswered. Your Online contents do not always get your audience’s interest.

But, worry not because this is the reason why an online chat moderator and an online content moderator are here. They are the ones who will manage your contents and answer your chats, so you can focus on growing your business.

Blog source: https://hopla.online/blog/online-content-moderator-unbelievable-facts/

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What Are The Benefits Of Using Virtual Desktop Infrastructure

Desktop virtualization is gradually becoming a crucial technology for many organizations. Today, business houses are facing uncertain funding and restrictive budgets. Furthermore, they have to put up with the demands for BYOD strategies and pressures to cooperate with dispersed workforces. In such a situation, the virtualization of computer systems allows business organizations to simplify things for their employees. Through this system, companies can provide access to applications and resources needed by their employees. With the same purposes and means, they can perform their tasks from any device and location. So, how can virtualization of the computer systems be beneficial to business organizations?

1. Simplified and centralized: One of the Virtual Desktop Infrastructure Benefits, according to hopla.online, is that it simplifies and centralizes management. The workers can perform remotely to resolve the issues from the central station.

2. Flexible: Another one of the Benefits of Using Virtual Desktop Infrastructure is that it bestows flexibility upon you. You can dictate installations, troubleshooting procedures, and upgrades without letting the concerned person take action. You can also deploy specific activities, such as the creation of desktops. The best part is that you can do all these things without affecting the productivity of the end-user.

3. Accessibility: The virtualization of computer systems makes everything accessible through devices like mobiles and tablets. Additionally, the unique capability of this system allows users to use software programs that weren’t available to them previously. Such enhanced levels of accessibility improved the abilities of users.

4. BYOD: BYOD is the abbreviated term for “Bring Your Own Device.” The virtualization of computer systems incorporates hosting on a server located in a remote area. The operating system of the machine used to access the server doesn’t affect anything. That’s why anyone can use any device that he/she is comfortable with.

5. Mobility of the workforce: VDI is the ultimate solution to workforce mobility. IT personnel often say that a tablet or a smartphone is what they need to utilize specific tools. After all, touch-based apps don’t have enough applications as business tools. Desktops have always been and will continue to be the best business tools of all time.

6. Cost-efficiency: The reason why VDI is so cost-efficient should be clear to you. It saves your expenses by reducing labor, time, and energy. Also, the endpoints of this system are inexpensive. Furthermore, the hardware pieces required to set up VDI have a longer lifespan compared to typical PCs.

7. More productivity: VDI increases productivity beyond expectations. The centralization of end-user management and maintenance releases the admin personnel to focus on other vital tasks. End-users don’t even have to stop their work in case of system failures, upgrades, or security-related problems.

The bottom line

The virtualization of desktops is inestimably valuable as it rests on a few simple facts. It makes end-user computing environments more secure and reliable. Another reason behind the ever-rising popularity of VDI is that it’s perfectly attainable. If your business organization already invested in server virtualization, then you already made most of the investments needed. With the same software programs, you can introduce VDI systems and distribute the same among your workers.

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What Makes a Good Data Entry Virtual Assistant

Processing data is inevitable in any company, and managing it can be daunting without the right kind of help. Luckily, the digital age has presented businesses a perfect solution to handling data. The key to efficiently processing business information is by hiring a data entry virtual assistant.

Data Entry Virtual Assistant plus Innovation

Fast, innovative, and secure – there is no doubt how this era’s digital revolution is shaping today’s business landscape. According to research by McKinsey, 84% of executives say that innovation is essential to their growth strategy. If so, could there still be a need for a virtual assistant when algorithms can be programmed to process your data?

The quick answer is yes. Machines, although reliable, do not have the same ability for rational thinking that humans have. A virtual assistant fills in the gaps that artificial intelligence is unable to reach. Therefore, a data entry virtual assistant will remain relevant in helping your business keep up with the changing business landscape.

One of the easiest ways to get a virtual assistant for data entry work on board is through outsourcing. Outsourcing or delegating business activities to a third party has several business benefits. Outsourcing data entry is no exception when it comes to the advantages it offers. It can liberate you and your team members from the repetitive task of entering data from various source documents. You’ll have more time to execute your market strategies. It’s an efficient way to infuse your business with a productivity and creativity boost.

Machines, although reliable, do not have the same ability for rational thinking that humans have. A virtual assistant fills in the gaps that artificial intelligence is unable to reach.

Once you decide to outsource your data entry activities, partner with a company that offers the best virtual assistant services in the market today like HOPLA. HOPLA virtual assistants are equipped with core skills for data entry work and beyond. When you get to know a virtual PA from HOPLA, you’re on the road to making technological innovation work to your business’s advantage.

 

 

 

Hiring a Data Entry VA: What to look for in one

To thoroughly enjoy the benefits of hiring a virtual assistant, it’s essential to examine what makes a good data entry virtual assistant. Does it solely depend on typing speed? Is knowledge of programming languages a requirement? What about the cost?

Let’s look at what qualities and strengths you should take note of when interviewing a potential virtual assistant for data entry work.

Topnotch organization skills

Data entry is not just simply typing in information from various sources. It also involves ensuring that the data can be easily retrieved. A data entry virtual assistant will deal with a collection of data from multiple sources, hence the need to possess excellent organizational skills. This competency ensures that your data is managed correctly according to the demands of your business. When you need to update a document, your data entry virtual assistant can pull it up easily for review.

To check if your candidate has potential, ask them what it means to have excellent organization skills. How do they perform under pressure? You can also ask them to tell you about a time when their organization skills proved most useful.

A keen eye for details

A data entry virtual assistant should have excellent attention to detail because the task involves verifying and sorting information. Furthermore, this competency ensures that you are storing accurate information. If there are errors in spelling, grammar, or any other kind of inaccuracy, they should spot it and make the necessary corrections.

To find the right candidate, facilitate a grammar test to measure their knowledge and skills. During the interview, you can ask questions like: How do you ensure you’ll make no mistakes in your work? How do you reduce errors?

Knowledge of software application and programs

Data entry mostly involves entering data into a prescribed database, file, or format. Your online data entry VA should have a fundamental knowledge of MS Office, HTML, and other industry-specific software such as QuickBooks. This ensures that a data entry virtual assistant with this knowledge can complete documents and generate reports based on your requirements.

To assess your potential hire’s knowledge better, ask them about their software experience and know-how You can also give examples of data and ask them what they think is the best format or software to use for it.

Highly self-motivated

A data entry virtual assistant is expected to spend a significant amount of time in front of the computer. He or she mostly work on a myriad of tasks like preparing, compiling, and sorting documents. It can be extremely taxing, as a result, if your potential hire is not self-motivated. Find someone who has the right motivations for the job.

To test if your candidate is highly self-motivated, ask them how they handle challenging tasks: What encourages you to work harder each day? What motivates you most in work?

Understands confidentiality

Protecting your data from leaking or a breach is one of the essential qualities an online data entry VA should have. They must have a sound understanding of security policies to keep your information safe. Moreover, if you are operating on a Virtual Desktop Infrastructure, train them on it.

To see if your candidate understands the importance of data security, ask them if they have experience in developing a contingency plan for creating backups. Additionally, you can also ask them why they think complying with data security policies is important. It sounds basic but their response will show you if they place a spot in your organization.

Outsourcing the Best Virtual Assistant Services

Need help examining your potential hire’s qualities for data entry work? You can outsource virtual assistant services to meet only the best and the brightest. And if it’s all about outsourcing, partnering with HOPLA gives you access to the cream of the crop.

A HOPLA virtual assistant has a keen eye for detail, organized, self-motivated, and equipped with the right skills and expertise for data entry. Moreover, their knowledge and experience guarantee professional support that’s easy on the pocket.

Expand and revitalize the way you process your business information. Email or chat with HOPLA today to come across specialized virtual assistant services.

Blog source: https://hopla.online/blog/what-makes-a-good-data-entry-virtual-assistant/

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Virtual Assistant Responsibilities: More than admin jobs

Around the time of the job’s creation, the standard virtual assistant responsibilities were pretty basic. Often, the tasks listed in the job description involve administrative duties; the virtual assistant will be, in some ways, the remote secretary. The assistant performs data entry, paperwork, and does the repetitive tasks that supervisors often do, saving the them time and energy. More and more businesses benefit from virtual assistants and the organizational skills they offer. In recent years, many fields of profession, from photographers, influencers, and even people in the agricultural industry have begun hiring virtual assistants.

The question then becomes: with the rise of the virtual assistant’s popularity, are their responsibilities still the same? Have virtual assistant tasks we have initially considered grown to expand as well? We asked three individuals whose virtual assistant responsibilities have come as a surprise to others.

The Virtual Assistant as Customer Service Support

Joel is a virtual assistant based in Asia, working for a startup entrepreneur based in Australia. While his official designation is that of a “digital assistant,” he says his tasks are similar to that of customer service support. To be more specific, Joel works to answer customer queries in a “chatbot” format. Typically, chatbots are AI that automatically answers customer queries. It’s an excellent way to cut down on customer service costs. However, as Joel’s employer has come to find, some customer queries are too complex to handle, even for AI. That’s where Joel steps in to answer.

Adding chat support duties to virtual assistant responsibilities continues the benefit of cutting customer service expenses. It won’t require a business to hire a full fleet of in-house customer support representatives. In addition, a virtual assistant would not even have to stay overly vigilant to that particular task during the day. The live chat assistant will only need to step in if the chatbot fails to respond to a customer’s query. There will usually be an “I need to talk to someone” option in which a customer service assistant with their more human understanding, steps in. This enables a company to better assist the customer.

The First Line of Defense for Influencers

As mentioned before, some influencers now hire virtual assistants to aid them. This function is Desi’s job, which is to support an online fitness blogger and influencer. According to Desi, part of her virtual assistant responsibilities is to read through her client’s DMs, emails, and even the post comments. At times, Desi is the one posting for them as well. Often, her client has her uploading some of her content as required.

Influencers, particularly ones with hundreds of thousands to millions of followers, are bombarded by communication. Sometimes, Desi’s client doesn’t even switch on the notifications on their phone. Thousands of comments, emails, collaboration proposals, sponsorship proposals, and more are blowing up their inboxes. A virtual assistant can take the helm in this end.

First, the assistant can respond with predetermined replies to the comments section to engage the influencer’s followers.

Secondly, the assistant can handle the onslaught of collaborations and sponsorship proposals, weeding out inappropriate or suspicious ones.

Finally, the part of the virtual assistant responsibilities is video uploading. The assistant can set the post at a perfect, high traffic time. In addition, they can also take the very long upload wait time away from the influencer.

The Virtual Assistant is the New Travel Agent

Third is Nathan, another virtual assistant who also works for an influencer. His client is one whose work requires quite a bit of traveling. According to him, one of the unusual tasks he receives as a personal assistant is to find and book new travel destinations for his client. An avid traveler himself, Nathan has plenty of knowledge in this field, to the point that even his parents’ coworkers have come to rely on his experience when it comes to travel booking. He seeks out the must-see destinations for his client. Afterward, Nathan searches out hotels, tours, and famous destinations within the area. Finally, he checks the schedule and seeks out the best prices for plane tickets. In fact, he even can even book restaurant reservations and rental vehicles for his client.

These tasks are part of the trend of travel booking becoming part of virtual assistant responsibilities. Many corporate leaders and high ranking personnel don’t have time to research where to go and what to see. These high performers are too busy they don’t have time for checking hotel and flight bookings. The virtual assistant can take this off their hands for them and make the booking. The assistant can even help book company outings if needed.

Present-Day Virtual Assistant Responsibilities

Finally, virtual assistant job has become increasingly more flexible with each passing year of their popularity. So many things can be done online these days that a virtual assistant could do them all for any businessman of all levels. Hiring an assistant leaves them free to focus on important decisions, management, and running their companies. Without a doubt, virtual assistants will keep proving themselves even more useful with time.

The right virtual assistant for your needs is a few clicks away. Discover what else virtual assistants can do for you and your business by visiting Hopla Online.

Blog source: https://hopla.online/blog/virtual-assistant-responsibilities-more-than-admin-jobs/

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What Are the Benefits Of Managed Outsourcing Services?

Did you come across the term “managed services,” and now wondering what it means? Well, in simple words, it means working with a third-party organization. This organization will provide specific services to help small and medium businesses to perform optimally. Usually, these third-party organizations work for a predetermined monthly or annual fee. The owners of business companies can get in touch with such an organization to request an appropriate agreement. The service provider is the entity that will handle all services required by business owners, like you. So, why does your business need the services of such an organization? How will it benefit you?

1. Unparalleled expertise: The best providers of Managed Outsourcing Services are available at hopla.online. They possess exceptional proficiency in what they do. Most of these organizations have different people with knowledge in specific fields on standby. After all, the industry that provides such services is a dynamic one, and they face vast amounts of issues every day. That’s why they employ experts that can provide solutions instantly and continuously.

2. Support and maintenance: Usually, the providers of Managed Outsourcing Services implement and monitor the infrastructure continuously. They even have people on standby to provide support whenever problems arise. When you maintain your business’s infrastructure with such meticulousness, you will receive excellent benefits in terms of stability.

3. The best practices: Different providers have various notions regarding QOS or Quality of Service. Some of these providers keep things basic, while others maintain a strict thoroughness. Based on your choice of the third-party organization, you will receive the support of an experienced team. The members of the group can provide what you need them to along with security. By adhering to the standards of the best practices, you can expect your infrastructure to be ready to face any nuisance.

4. Compliance: When an outsourcing company adheres to the best practices, you can pass any audit regarding your industry. It’s the difference between maintaining compliance for 1 or 6 months. If you work with a third-party service provider constantly, then achieving a compliant theory shouldn’t be too difficult, at least theoretically.

5. Strategizing and decision-making: These third-party service providers, as already mentioned earlier, are the best at what they do. Naturally, they can provide better everyday decision-making and strategies than you. If you rely on them to make crucial business decisions, then you can frame a much more constructive environment for your company.

Expenses

Generally, developing, purchasing, or maintaining everything on your own can become cumbersome and expensive. You probably don’t realize it now, but you will in the future. Instead of waiting for such a moment to arrive, you should get in touch with outsourcing service providers. Apart from the expenses mentioned above, you’ll have to deal with several costs coming from multiple sides on matters that your in-house team may not be good at. It means that you have to train them. Why should you bother with all these setbacks when you can outsource the tasks? These service providers can take care of all those jobs and at a lower price. You’ll find that you can do a lot more just by collaborating with one such organization.

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